Emerging Technology Innovators

Modernization, Transformation, Innovation, Implementation

Why ETI?

We implement and get you unstuck

Tech Guy Who Speaks Human


Joel Evans, our founder, brings 20+ years of experience bridging the gap between technical expertise and real-world business needs. Our team collaborates with the C-Suite and stakeholders to understand their vision and leverage our knowledge of cutting-edge technologies to craft innovative solutions and accelerate implementation.

Strategic Insights and Planning


We partner with your company to identify opportunities and mitigate threats by focusing on market trends and leveraging the latest emerging technologies. Our strategic insights and planning empower you to make informed decisions, fostering growth and preparing your organization for future success.

Let’s talk tech!

Tech Guy Who Speaks Human


In this episode, Joel Evans, a 30-year tech industry veteran, shares his unique approach to bridging the gap between complex technology and real-world business needs. Known as the “Tech Guy Who Speaks Human,” Joel delves into his methodology for tech adoption (Discover, Assess, POC), his passion for emerging technologies like AI, voice, and VR, his work at GTECH and lotteries, the MBTA, and more.

Copilot Wave 2 Deep Dive


I joined MTMG’s Paul Knittle and Joe McGuire for a chat about the plusses and minuses of Microsoft’s Copilot Wave 2 update. Discover how AI agents are revolutionizing business processes, enhancing productivity, and transforming the way we work. Learn about practical applications that could streamline your operations and boost efficiency. Whether you’re AI-curious or already implementing these tools, this episode offers valuable insights to help you navigate the evolving landscape of AI in the workplace.

From Prompts to Profits: How to Save Hours in Your Day with a Single AI Prompt


Eric and Joel explore the transformative world of Artificial Intelligence (AI) and demonstrate how to use Microsoft Copilot to leverage the power of AI to save hours in your day.

We will share examples of AI prompts designed to increase your productivity across Search, Excel, Word, and PowerPoint. Learn how to use these prompts to save time and focus on your most important tasks.

How to Structure an AI Prompt for Best Results

Joel Evans reviews the four-step process to get the best results from AI.

Use the Power of AI to Grow Your Business


In this session, we delve into Artificial Intelligence (AI) and reveal five game-changing tools to empower your business. These tools aren’t just about cutting-edge technology; they’re about saving you time, boosting your efficiency, and, ultimately, helping you achieve your goals faster than ever before. We did the heavy lifting by identifying the top AI tools to improve your daily operations.

Leveraging the use of AI in Business


Hosted by Mark Norige, Principal, Consultant, & Chief Catalyst of The Board Forum, with guest speaker Joel Evans, Managing Partner of Emerging Technology Innovators (etinnovators.com). This webinar covers why AI now, how AI is transforming business, the best business functions to leverage AI, and how to structure a prompt. It also includes AI examples across many application areas, such as product design, HR, marketing, sales, IT, finance, operations, regulatory, business development, prospecting, investors, and funding.

Case studies

Front Line Worker Advisor

ETI served in an advisory capacity for a client to help them define technology, implementation, and adoption management strategies to modernize the work experience for their front-line workers.  This included recommending an overall approach and methodology for the initiative.

Return to Office … COVID-19 pandemic …

In response to the COVID-19 pandemic, ETI was engaged to design and implement a return-to-work solution for a safe return to the office. The challenges included finding and implementing a platform that would support diverse locations, tight implementation timelines, evolving circumstances, changing health guidelines, and delivering a change management strategy that would ensure adoption.

Read our Case Study

Migration and Adoption of Teams Phone in 3 months

Using our scalable methodology, we worked with Microsoft and multiple carriers to migrate our global university client’s more than 9,000 telephone numbers from Plain Old Telephone System (POTS) and cloud-based systems to Microsoft Teams Phone within a three-month window.

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Organizational Change Management for over 6,000 global staff and faculty

An international university engaged ETI to design and implement an Organizational Change Management (OCM) strategy for its President-sponsored 2025 technology-based initiative. The strategy needed to be implemented for over 6,000 staff and faculty in domestic and international locations.

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World’s first global barcode food scanning app

As a technical and product advisor, we contributed to launching the first-ever global barcode scanning app in 2011. This pioneering feature is now a staple in a global company’s wellness application. Users scan food barcodes to find information about the food they consume.

Dynamic Ordering Menu

We developed a dynamic ordering menu that adapted to user preferences stored in their mobile app. As users approached the menu, it would display suggested meals, with dynamic pricing adjustments based on time and other factors.

Drive-thru efficiency optimization using AI

We developed a license plate recognition system to estimate start-to-finish drive-thru order time for a national Quick Serve Restaurant (QSR). Cars would be scanned at the entrance and exit, and using AI, we tracked patterns and realized efficiencies.

Establishment of Innovation Lab and companion mobile app

We established an innovation lab at the IT headquarters of a global Quick Serve Restaurant (QSR) to foster creative thinking. The lab features modular technology display areas and a simulated ordering counter for technology testing. Users walk into the lab with an app purpose-built for the lab and are greeted by digital signage personalized to their preferences. They can then learn about and interact with emerging technology stations.

Using VR for Immersive Training

We developed an immersive VR training program for kitchen staff that featured virtual representations of various cooking apparatuses. As the user interacted with elements of the kitchen equipment, they were guided through the training process.

World’s first Alexa-enabled hotel – smart home of the future

We designed and implemented a “smart home of the future” hotel room experience for a global hotel chain. By leveraging Alexa, users can control lighting, music, and room temperature adjustments, all via voice control.

Alerting managers when VIP loyalty members arrive

We developed a recognition and notification system for loyalty members that alerted managers upon the arrival of loyalty members with a pre-determined status and offered promotions to their loyalty accounts.